Refund policy

Because our gift boxes are curated and packed to order, we do not accept returns for change of mind.

Damaged Items:
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage, and we will be happy to assist you.

Incorrect Orders:
If you receive an incorrect item, please reach out to us and we will make it right.

We are committed to ensuring every Volia Box Gifts order arrives beautifully and as expected.